FAQ

If you have a question that requires expert advice, please pose it in the form provided below.

    Can you fix phones with water damage/damage from any other liquid?

    We can! Our technicians have fixed many water-damaged phones in the past.

    How should I send my phone to you?

    You can send your phone to us via post, or alternatively, you can drop it off at our repair center.

    What if I send you my phone but you can’t repair it?

    This happens very rarely, but if your phone is beyond repair, we will simply return it to you in the same condition that you sent it to us.

    Can you repair broken home buttons?

    Yes, is the simple answer. Our team of technicians have fixed broken home buttons in the past, and so should be able to help you.

    How quickly can you repair a Samsung or Apple device?

    It depends on the problem, but in most cases it takes us less than 24 hours to repair a Samsung or Apple device once we have received it.